Privacy Policy

WeWin96 Casino is committed to protecting the privacy and personal data of all users who access and use its services. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable data protection laws. We encourage all users to read this document carefully to understand how their personal data is handled.

By registering for an account or using WeWin96 Casino, you confirm your agreement with the practices described in this Privacy Policy. We reserve the right to update this policy from time to time, and we recommend that you review it periodically.

Data Processing

This Privacy Policy applies to all personal data collected and processed by WeWin96 Casino in the course of providing its gambling services. Data processing is necessary to meet contractual obligations, comply with legal requirements, and support platform functionality and security.

WeWin96 Casino operates under a valid gaming license issued in Curaçao and complies with all associated regulatory frameworks, including anti-money laundering (AML) and know-your-customer (KYC) obligations. Processing your personal data is essential to fulfill these obligations and provide you with uninterrupted access to our services.

Consent to the terms of this policy is a condition of using the platform. Updates to the policy will be made publicly available on the website.

Collection of Information

WeWin96 Casino collects personal information necessary for account management, service provision, and legal compliance. The categories of data collected include, but are not limited to:

Registration and Identification Data: Name, contact information, date of birth, country of residence, and identification documents.
Communication Records: Logs of interactions with customer support via email, live chat, or other channels.
Transaction Data: Deposit and withdrawal records, betting history, and account balances.
Compliance Documentation: Documents required for KYC verification and AML checks.

The collection of this data allows WeWin96 Casino to operate in accordance with industry standards, legal obligations, and user expectations.

Usage of Information

Personal data collected by WeWin96 Casino is used for legitimate purposes as outlined below:

Managing deposits, withdrawals, and bets.
Creating and maintaining user accounts.
Performing identity verification and compliance checks.
Sending marketing communications, where explicit consent has been granted.
Complying with regulatory and legal obligations.
Preventing fraud, abuse, and illegal activity.
Improving platform functionality and user experience through data analytics.

The processing of personal data is strictly limited to these defined purposes and subject to appropriate legal bases.

Marketing Communications

With your express consent, WeWin96 Casino may use your contact details to send promotional communications relating to our products and services. These may include emails, SMS notifications, or in-app messages concerning new features, special offers, or tournaments.

You may withdraw your consent at any time by adjusting your account settings or contacting our customer support team. Opting out will not affect your access to core services.

All marketing communications comply with applicable electronic communications regulations and are limited to users who have actively agreed to receive them.

Disclosure of Information

WeWin96 Casino does not sell or rent personal information. However, limited data may be shared under the following circumstances:

Internal Group Use: To facilitate the delivery and management of services across related corporate entities.
Service Providers: With third-party vendors responsible for payment processing, identity verification, IT support, and other essential services.
Regulatory Authorities: Where disclosure is legally required for the purpose of AML reporting or to comply with investigations or audits.

All disclosures are governed by confidentiality agreements and data processing contracts that ensure the secure handling of your information.

Data Security and Retention

WeWin96 Casino applies industry-standard security measures to protect user data from unauthorized access, alteration, or destruction. These include, but are not limited to, encryption technologies, firewalls, secure server environments, and access controls.

Personal data will be retained for the duration necessary to fulfill contractual and legal obligations. In accordance with AML regulations, certain data must be retained for a minimum of five years following account closure. After this period, data is securely deleted or anonymized.

The integrity and confidentiality of your personal data are maintained through comprehensive internal controls and monitoring protocols.

Cookies and Tracking Technologies

To support platform functionality and enhance user experience, WeWin96 Casino uses cookies and similar tracking technologies. These technologies collect data related to:

Session management and user preferences.
Website performance and usage statistics.
User behavior for marketing optimization.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform usability or restrict access to specific features.

All tracking technologies are implemented in accordance with applicable laws governing digital consent and transparency.

Your Rights and Contact Information

You have the right to request access to, correction of, or deletion of your personal data, as permitted by law. Additionally, you may:

Object to the processing of your data for direct marketing purposes.
Request the restriction of certain types of processing.
File a complaint with a supervisory authority if you believe your rights under applicable data protection law have been violated.

For any questions or to exercise your data rights, please contact our Data Protection Officer (DPO) via email or through the account dashboard.